Last Updated: July 2026
Thank you for shopping with YILZOO. Every order is made especially for you after your purchase, allowing us to deliver unique, high-quality products while reducing unnecessary waste.
Order Processing
All products are made to order.
Production typically begins shortly after your order is placed.
Production Time
- 2–5 Business Days
During holidays, promotions, or periods of high demand, production may take slightly longer.
Shipping Destinations
We currently ship to:
- United States
- Canada
- Australia
- Most European countries
Shipping availability may vary depending on the specific product and destination.
Estimated Delivery Times
After production is complete, estimated shipping times are:
| Destination | Estimated Delivery |
|---|---|
| United States | 3–7 Business Days |
| Canada | 5–10 Business Days |
| Europe | 5–10 Business Days |
| Australia | 7–15 Business Days |
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated automatically during checkout based on:
- Product type
- Quantity
- Destination
- Shipping method
You'll always see the final shipping cost before completing your purchase.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email containing:
- Tracking Number
- Tracking Link
Please allow up to 48 hours for tracking information to become available after shipment.
Multiple Packages
If your order contains multiple products, they may be shipped separately from different production partners.
This means your items could arrive on different days.
Delays
While we work hard to deliver every order on time, shipping delays may occur due to:
- Severe weather
- Customs processing
- Carrier delays
- Holidays
- High order volume
We appreciate your patience if unexpected delays occur.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
If you've entered the wrong address, contact us immediately at:
If production or shipping has already begun, we may not be able to change the address.
Additional shipping fees may apply if a package needs to be reshipped.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us.
We'll work with the shipping carrier to investigate the issue and help find the best possible solution.
Customs & Import Taxes
International orders may be subject to customs duties, VAT, or import taxes depending on your country's regulations.
These charges are the responsibility of the customer.
Need Help?
If you have any questions regarding shipping or delivery, please contact us:
Email: contact@yilzoo.com
We'll be happy to assist you.